Fequently Asked Questions (FAQ)

How long does re-upholstery take? The actual time to complete the work is about one week, depending on what we find inside. We usually have a backlog of work that is ahead of you when you sign up with us that takes about four or five weeks to clear. We can pick-up your furniture at any time if you need it out of the way but we normally pick it up when we are ready to start work on it. That way it is out of your house for the least amount of time.

How do I get started? Start by giving us a call at 705-652-3500. We can discuss your project and setup a time for you to come in and look at our fabric selection. When you select a fabric, we can give you a price to do the work and add you into our schedule. We can do all the rest. We pick up your furniture, perform the work we agree on and deliver it back to your home.

Can you send somebody out to my home to look at my furniture and show me fabric samples? That was the way that everybody use to buy re-upholstery services. In today's more cost-conscious economy it is simply not practical. Actually, it is not fair to our clients. The cost to send someone out to your home is incurred whether we do the work or not so it has to be passed along only to our customers. As these costs have risen, it adds an unfair burden to the people that pay that cost: our customers.

I only want my cushions reconditioned. Do I have to wait two weeks for that? No. We can have cushions ready in a day or two. Also, a small project (like dining room chairs or pillows) can be worked into our schedule so that you can get them back without waiting through the backlog. Usually within a couple of days. Just ask, we are happy to let you know how quickly we can push something through for you.

What if I have my own fabric? Will you still do the labor for me? Of course! We can work with fabric that you provide as well as our own.

Is there anything I can do, as a DIYer, that can save me some money? Yes! You can pick-up and deliver your own furniture. (We are happy to load and unload your truck.) We sell upholstery supplies and give advice if you want to tackle a project yourself. You can apply you own fabric protection. We even offer remnant fabrics for little or no cost when we do the labor on small projects.

I'm sold! When can you pick me up? Just give us a call at 705-652-3500 or come by and we will schedule a time that is convenient for you. Our trucks run Monday through Friday and Saturday by appointment. We will find a time that works for you.